“The quality of a person's life is in direct proportion to their commitment excellence, regardless of their chosen field of endeavor.” - Vincent Lombardi
When you look at companies like Google India Pvt. Ltd, MakeMyTrip (India) Pvt. Ltd, Intel Technology India Pvt. Ltd, Marriott Hotels India Pvt. Ltd, NetApp India Pvt. Ltd, American Express, India, NTPC Ltd, PayPal India Pvt. Ltd, Godrej Consumer Products Ltd, Taj Hotels Resorts and Palaces and Whirlpool Of India, it becomes very clear that they are all the top good companies in India to work for where there is quality of work life is ensured.
As every employer wants a good employee, every employee wants a good employer. Then how do we assess whether the employer is good or bad? One of the yardsticks is to find out the quality of work life the company is offering to their employees. In fact, it is the quality of work life that differentiates good companies from poor companies. In this regard, let us briefly know what is all about quality of work life.
Quality of work life is all about the conducive and congenial environment created at the work place as it is one of the main reasons for better performance and productivity. Only when the right ambience is provided to the employees they will be able to deliver their goods effectively and efficiently. Let us succinctly look at the ways and means to ensure the quality of work life in this regard.
Ensuring Better Quality of Work Life:
The quality of work life of an organization can be ensured through few factors such as fair treatment, equality of all employees, building trust and confidence, providing professional support, displaying integrity and ensuring all levels of communication open, encouraging ‘we’ rather ‘I’ attitude and respecting human dignity. In brief, below are the parameters that ensure better quality of work life.
• Provide just and fair compensation to the employees
• Ensure hygiene work place environment.
• Honor the rights of employees.
• Ensure effective grievance handling mechanism.
• Make the work place free from organizational politics.
• Provide opportunities for career growth to employees.
Advantages of Quality Work Life:
Better quality of work life leads to increased employee morale. It minimizes attrition and checks labor turnover and absenteeism. There will be better communication and understanding among all employees leading to cordial relations. It enhances the brand image for the company as that, in turn, encourages entry of new talent into the company.
Strategies:
There is need to roll out the seamless succession planning as it keeps the employees ready for taking up higher positions as well as for facing organizational challenges. Always champion the concept of ‘employee first and customer second’. Only the satisfied employees keep their clients satisfied and that leads to strong bottom lines and more returns to shareholder. When we look at companies like Google and Virgin Group they emphasize on their employees first and it has paid them huge dividends.
Conclusion:
All over the world, people are craving for their human dignity and respect. Besides their aspirations and expectations are rising along with rapid changes in times and technologies. There is growing significance attached to human resources. Therefore, it is necessary to ensure quality work life for all-round peace and prosperity.
Friday, June 25, 2010
Tuesday, June 22, 2010
“Global Human Resources Management (GHRM)” – Prof.M.S.Rao
With the changing times and technologies the businesses are endeavoring to adopt policies and practices of their human resources activities and operations as per the changing global business environment. As a result, there is growing emphasis on global human resources management these days. In this regard, let us briefly look at what is all about global human resources management.
What is Global HRM?
Global Human Resources Management is all about aligning the policies and procedures, rules and regulations pay and perks, trends and practices and benchmarking the standards of the home country on par with the global standards with a global mindset. In addition, it involves managing the diversified workforce globally. Succinctly Global HRM is all about blending the HR activities as per the global business environment by dreaming globally but acting locally.
Merits and Demerits:
There are number of advantages along with GHRM as there is more room for growth and expansion. The businesses can think of growing into several uncharted areas capitalizing on the current globalization. The world has become a small village integrating all people as one with the rapid growth of technology. When different people come under one roof and work, it leads to diversity which is the hallmark of GHRM. People learn to appreciate the similarities ignoring the cultural, ethnic, religious and regional differences. It is platform for growth and expansion and diversification.
However, when we look at the disadvantages, there will be cultural conflicts leading to differences among the people. There is lack of mobility of the people as well in some cases. There are several other complications and implications involved in GHRM.
Conclusion:
Keeping the prevailing current business environment in view, it is essential to adopt what is best as per global conditions without compromising the needs at the local level. The companies must think globally and act locally to eat the cake and have it too. Therefore, global human resources management is the need for the hour for businesses to leverage the opportunities for ensuring their organizational effectiveness and excellence.
To conclude, GHRM is here to stay. People must mould themselves with global mindset. Companies must evolve their human resources policies as per global standards for availing the opportunities.
What is Global HRM?
Global Human Resources Management is all about aligning the policies and procedures, rules and regulations pay and perks, trends and practices and benchmarking the standards of the home country on par with the global standards with a global mindset. In addition, it involves managing the diversified workforce globally. Succinctly Global HRM is all about blending the HR activities as per the global business environment by dreaming globally but acting locally.
Merits and Demerits:
There are number of advantages along with GHRM as there is more room for growth and expansion. The businesses can think of growing into several uncharted areas capitalizing on the current globalization. The world has become a small village integrating all people as one with the rapid growth of technology. When different people come under one roof and work, it leads to diversity which is the hallmark of GHRM. People learn to appreciate the similarities ignoring the cultural, ethnic, religious and regional differences. It is platform for growth and expansion and diversification.
However, when we look at the disadvantages, there will be cultural conflicts leading to differences among the people. There is lack of mobility of the people as well in some cases. There are several other complications and implications involved in GHRM.
Conclusion:
Keeping the prevailing current business environment in view, it is essential to adopt what is best as per global conditions without compromising the needs at the local level. The companies must think globally and act locally to eat the cake and have it too. Therefore, global human resources management is the need for the hour for businesses to leverage the opportunities for ensuring their organizational effectiveness and excellence.
To conclude, GHRM is here to stay. People must mould themselves with global mindset. Companies must evolve their human resources policies as per global standards for availing the opportunities.
Wednesday, June 9, 2010
“How To Identify And Manage Manipulative People?” – Prof.M.S.Rao
“You can fool some of the people all the time, and all of the people some of the time, but you cannot fool all of the people all the time.” – Abraham Lincoln
It is often difficult to find out the fake and genuine people in daily life. However there are certain observations that can make easier to identify the genuine person from manipulative person. First of all, we shall know the characteristics of manipulators.
Characteristics of Manipulators:
It is rightly said that below average individuals talk about individuals, average individuals talk about issues and above average individuals talk about ideas. The manipulators often talk about individuals and issues but not ideas. They exploit the weaknesses of others and leverage their strengths. They are diplomatic and are Machiavellians. They emphasize on means not ends.
They are negative people with negative energies. They blackmail you emotionally and sentimentally. They can go to any extent to get their tasks executed and leave others in the lurch once the task is over. They boss over others and make others as scapegoats. They cannot excel as leaders. If you allow them they will bend you. If bend them they get bent.
There is no consistency between the oral and body language of manipulators as orally they speak something and their body cues demonstrate some other message.
These people start conversation in a sympathetic manner and take foothold and start manipulating others. They often beat around the bush. They never hit straight. They are often jealous with negative attitude. They are the people with double standards and double speak. For them, manipulation is a game. If they win they are excited. If they fail they try again to succeed. That means, they don’t give up manipulating others.
How to Spot Manipulators?
It is tough to spot manipulators. But based on their experiences when people encounter and burn their fingers in real life they get to know about them. There is no fixed yardstick to measure manipulators and no fixed formula to spot them. However, through experience you can track these people and stay away from being trapped with their tricks.
You must know the tricks and traps of these people to safeguard yourself and your interests. They approach you only when they have necessity with you. At times, they talk so politely to get their task done. They are highly selfish people with task orientation and rarely care for relations.
They often seek help and when the need is over they will not be available. They are thankless people. They often use jargon such as ‘honesty speaking’, ‘frankly speaking’ , ‘trust me’ and ‘believe me’. They are emotional blackmailers. They bend others for their vested interests. They think that they are smart by nature. But one fine day they would realize that they are in abyss. They are energy vampires. Finally they will not have any friends but foes. Below are few more cues to spot manipulators.
Check for their conversation. Do they beat around the bush when questioned? Do they avoid direct response? If you find that they are moving their head here and there without maintaining eye contact, there is a possibility of telling a lie or manipulating the information. Or it could be due to lack of confidence as well. Here one needs to draw the line between confidence and manipulation. It comes by experience alone.
When question is posed they don’t respond directly. In contrast, they beat around the bush with lot of cock and bull stories. They never hit the matter straight.
Check whether they are maintaining positive body language and especially eye contact. However, don’t confuse with cultural issues.
Managing Manipulators:
• As prevention is better than cure, it is vital to stay away from manipulators as far as possible.
• Try to maintain distance from them. Create excuses to be away from them. If required, project yourself as a bully. Don’t be hasty to talk with them. Be cool with them.
• Don’t get into arguments. They deliberately interfere into your personal activities.
• Be strong, intelligent and confident. Above all, be assertive to checkmate them.
People, in general, manipulate others for the sake of survival. But what level and magnitude their behaviour has on others is important to note.
Handling Manipulators at Workplace:
At the workplace, when you are convinced that the other person is a manipulator, it is safer to stay away as far as possible. Always be transparent. Don’t provide any room for manipulation. Keep them under constant scanner. Keep the workplace instructions in black and white as far as possible to avoid distortion. Whenever you handle these people keep third person as a witness to safeguard yourself from these people.
Conclusion:
What has been mentioned are only the guidelines that may not be taken to be accurate as individuals are different in nature and styles based on their social, cultural and economic factors. However, one thing is clear; for the sake of survival people should not get their hands dirty.
What counts at the end of the day is your ethics and etiquette. Truth alone triumphs at the end. Manipulative people may have temporary survival but have permanent failure at the end. Therefore, stick to basic ethics and etiquette. Build good relations everywhere through trust and confidence. And excel as a role model in all walks of your life.
It is often difficult to find out the fake and genuine people in daily life. However there are certain observations that can make easier to identify the genuine person from manipulative person. First of all, we shall know the characteristics of manipulators.
Characteristics of Manipulators:
It is rightly said that below average individuals talk about individuals, average individuals talk about issues and above average individuals talk about ideas. The manipulators often talk about individuals and issues but not ideas. They exploit the weaknesses of others and leverage their strengths. They are diplomatic and are Machiavellians. They emphasize on means not ends.
They are negative people with negative energies. They blackmail you emotionally and sentimentally. They can go to any extent to get their tasks executed and leave others in the lurch once the task is over. They boss over others and make others as scapegoats. They cannot excel as leaders. If you allow them they will bend you. If bend them they get bent.
There is no consistency between the oral and body language of manipulators as orally they speak something and their body cues demonstrate some other message.
These people start conversation in a sympathetic manner and take foothold and start manipulating others. They often beat around the bush. They never hit straight. They are often jealous with negative attitude. They are the people with double standards and double speak. For them, manipulation is a game. If they win they are excited. If they fail they try again to succeed. That means, they don’t give up manipulating others.
How to Spot Manipulators?
It is tough to spot manipulators. But based on their experiences when people encounter and burn their fingers in real life they get to know about them. There is no fixed yardstick to measure manipulators and no fixed formula to spot them. However, through experience you can track these people and stay away from being trapped with their tricks.
You must know the tricks and traps of these people to safeguard yourself and your interests. They approach you only when they have necessity with you. At times, they talk so politely to get their task done. They are highly selfish people with task orientation and rarely care for relations.
They often seek help and when the need is over they will not be available. They are thankless people. They often use jargon such as ‘honesty speaking’, ‘frankly speaking’ , ‘trust me’ and ‘believe me’. They are emotional blackmailers. They bend others for their vested interests. They think that they are smart by nature. But one fine day they would realize that they are in abyss. They are energy vampires. Finally they will not have any friends but foes. Below are few more cues to spot manipulators.
Check for their conversation. Do they beat around the bush when questioned? Do they avoid direct response? If you find that they are moving their head here and there without maintaining eye contact, there is a possibility of telling a lie or manipulating the information. Or it could be due to lack of confidence as well. Here one needs to draw the line between confidence and manipulation. It comes by experience alone.
When question is posed they don’t respond directly. In contrast, they beat around the bush with lot of cock and bull stories. They never hit the matter straight.
Check whether they are maintaining positive body language and especially eye contact. However, don’t confuse with cultural issues.
Managing Manipulators:
• As prevention is better than cure, it is vital to stay away from manipulators as far as possible.
• Try to maintain distance from them. Create excuses to be away from them. If required, project yourself as a bully. Don’t be hasty to talk with them. Be cool with them.
• Don’t get into arguments. They deliberately interfere into your personal activities.
• Be strong, intelligent and confident. Above all, be assertive to checkmate them.
People, in general, manipulate others for the sake of survival. But what level and magnitude their behaviour has on others is important to note.
Handling Manipulators at Workplace:
At the workplace, when you are convinced that the other person is a manipulator, it is safer to stay away as far as possible. Always be transparent. Don’t provide any room for manipulation. Keep them under constant scanner. Keep the workplace instructions in black and white as far as possible to avoid distortion. Whenever you handle these people keep third person as a witness to safeguard yourself from these people.
Conclusion:
What has been mentioned are only the guidelines that may not be taken to be accurate as individuals are different in nature and styles based on their social, cultural and economic factors. However, one thing is clear; for the sake of survival people should not get their hands dirty.
What counts at the end of the day is your ethics and etiquette. Truth alone triumphs at the end. Manipulative people may have temporary survival but have permanent failure at the end. Therefore, stick to basic ethics and etiquette. Build good relations everywhere through trust and confidence. And excel as a role model in all walks of your life.
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